Direct contact
Email us at support@kitah.app. We reply in 24-48 h.
soporte@kitah.app
Support
If the app misbehaves, check the FAQ or drop us a line.
I can't see my friend's room
Make sure both phones are on the same WiFi or connected to the same hotspot. iOS turns off hotspot if nothing connects within ~90 s — toggle it on right before the other phone connects.
The app asks for network access
It needs that to find your friends’ rooms on the same WiFi or hotspot. Nothing leaves your network.
Change the language
Open Settings from the home screen. You can switch between Spanish and English at any time.
No sound
Check that media volume is not muted. There is a sound toggle in Settings.
Do I need an account or internet connection?
No. Everything is local. Your name and preferences live on your device.